We’re freaking obsessed with you.

So contact us, won’t ya?

All the ways to get a hold of us

Contact your Customer Obsession Team

Let us know how we can obsess over you. We probably won’t hide behind a tree with a camera to make sure you’re happy with your Hotcards service... ... but we might.

HERE TO SERVE YOU MON-FRI, 8:30am - 5:30pm (EST)
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24/7 Self-Help

We built a deep knowledge base of easy and very helpful answers to pretty much every question anyone could have.

KNOWLEDGE BASE
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Live Chat

Talk live with a real live person from Hotcards! Available every Monday-Friday from 8:30a - 5:30p EST.

Click the ‘Live Chat’ button in the lower right of your screen.

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Email the Team

Send us an email and we will get back to you so fast you might still be on this page by the time you have your reply!

EMAIL SUPPORT
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Use a Telephone

Hey, we don’t care if you use a cell phone, car phone, pay phone, rotary phone, or E.T. phone home, call us during business hours!

CALL +1 (216) 241-4040
Prefer snail mail? 18 N. Main Street, Floor 3, Chagrin Falls, OH 44022

If you don’t have any of the above devices...

We are headquartered on a tributary of Lake Erie and often walk the shores. Just make sure you cork it super tight.

(Response times will vary by waves. Hotcards is not responsible for seagull interception.)