[R-HC] Contact Us
Contact your Customer Obsession Team
Let us know how we can obsess over you. We probably won’t hide behind a tree with a camera to make sure you’re happy with your Hotcards service... ... but we might.
HERE TO SERVE YOU MON-FRI, 8:30am - 5:30pm (EST)
24/7 Self-Help
We built a deep knowledge base of easy and very helpful answers to pretty much every question anyone could have.
KNOWLEDGE BASELive Chat
Talk live with a real live person from Hotcards! Available every Monday-Friday from 8:30a - 5:30p EST.
Click the ‘Live Chat’ button in the lower right of your screen.
Email the Team
Send us an email and we will get back to you so fast you might still be on this page by the time you have your reply!
EMAIL SUPPORTUse a Telephone
Hey, we don’t care if you use a cell phone, car phone, pay phone, rotary phone, or E.T. phone home, call us during business hours!
CALL +1 (216) 241-4040Prefer snail mail? 18 N. Main Street, Floor 3, Chagrin Falls, OH 44022
If you don’t have any of the above devices...
We are headquartered on a tributary of Lake Erie and often walk the shores. Just make sure you cork it super tight.
(Response times will vary by waves. Hotcards is not responsible for seagull interception.)