[R-HC] Privacy Policy
Hotcards.com values the privacy of our customers. Any of the following personal information that may be made available to Hotcards.com when browsing, navigating or ordering products from our Web site shall be kept confidential:
First and last name
Company, home, postal or other physical address
Other contact information including telephone number, fax number, email address, and other similar information
Title or position in a company or an organization
Occupation
Industry
Personal interests
Credit Card Information
Any other information needed to provide a service you requested.
Examples of scenarios where our customers provide their personal information are shown below:
Opening or closing a Hotcards.com account.
Placing an order
Requesting product support.
Requesting samples.
Sending an E-Card
Participating in an online survey.
Requesting inclusion in an email or other mailing list.
Submitting an entry for a contest or other promotions.
Applying for a job.
Submitting personal information to Hotcards.com for any other reason.
Logging in to our Web site, thus requiring a user name and/or a password.
Any other business-related reason.
Hotcards.com may also receive personal information from our business partners, third-party service providers, vendors and suppliers or your trade and bank references, under acceptable privacy practices consistent with applicable laws.
Hotcards.com provides you the opportunity to agree or decline to give your personal information via the Internet. The company will inform you of the purpose for the collection. Hotcards.com does not intend to transfer your personal information to third parties without your consent, except under the limited conditions described under the discussion entitled Information Sharing and Disclosure below. If you choose to provide us with your personal information, we may transfer that information, within Hotcards.com or to a third party service provider.
Domain Information Collection
Hotcards.com also collects domain information to enable us to analyze how our visitors use this site. This data enables us to become more familiar with which customers visit our site, how often they visit, and what parts of the site they visit most often. Hotcards.com uses this information to improve its Web-based offerings. This information is collected automatically and requires no action on your part.
Use of Cookies and Tracking User Traffic
Some pages on this site may use "cookies" - small files that the site places on your hard drive for identification purposes. A cookie file can contain information such as a user ID to track the pages visited, but the only personal information a cookie can contain is information you supply yourself. These files are used for site registration and customization the next time you visit us.
Some parts of our Web site may also use cookies to track user traffic patterns. Hotcards.com does this in order to determine the usefulness of our Web site information to our users and to see how effective our navigational structure is in helping users reach that information. Please note that cookies cannot read data off of your hard drive. Your Web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. If you prefer not to receive cookies while browsing our Web site, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, By not accepting cookies, some pages may not fully function and you may not be able to access certain information on this site.
Information Sharing and Disclosure
Your personal information is never shared outside Hotcards.com without your permission, except under conditions listed below:
Consenting to share your information to a third party service provider working on our behalf to serve you.
Requiring us to provide you with a product or service.
Requesting up-to-date product announcements, special offers or other information from Hotcards.com or business partners.
Hotcards.com may also disclose your personal information, if required to do so by law, to enforce our Terms of Use, or in urgent circumstances, to protect personal safety, the public or our Web sites.
If you receive unwanted marketing materials from any of our business partners, please let them know that you wish to be removed from their contact list.
Internet Security
Hotcards.com strives to protect your personal information by using 128bit encryption technology; however, we urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
Protecting the Privacy of Children
Children under 13 years old are not the target audience for our Web site. To protect their privacy, Hotcards.com prohibits the solicitation of personal information from these children.
Links to Third Party Sites
This Web site does not contain links to other sites. Hotcards.com does not share your personal information with those Web sites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
Credit Cards Transactions
Hotcards.com uses 128bit encryption technology using Secure Socket Layers (SSL) while transfering sensitive information from our Web site to the server and vice versa. Hotcards.com will not request to provide your credit card information anywhere else, except while ordering a product.
If your credit card was invalid, a customer service representative will not call you, instead we will update the information on your account pages. You will then be asked to call customer service. We urge you to not provide your credit card information to any unauthorized person.
Changes to this Privacy Policy
Hotcards.com reserves the right to change, modify or update this policy at any time without notice. Any substantial changes in the way we use your personal information will be posted on this site.
How to Opt Out
If you wish to unsubscribe from any future communications, please contact us at support@hotcards.com and we will remove your name from the communications list.
If you have questions or concerns about our Privacy Policy, please email us at support@hotcards.com
GDPR
Certain individuals are afforded rights under General Data Protection Regulation (GDPR) of the European Union. Those rights are as follows:
You have the Right to be informed regarding how any data collected that pertains to you is used. Our Privacy Policy (this page) indicates how any data collected that pertains to you is used.
You have the Right of Access to any data collected that pertains to you. You may access any data collected that pertains to you by logging in to your account at Hotcards.com and going to "My Profile".
You have the Right to Rectifications regarding any data collected that pertains to you. You may rectify any data collected that pertains to you by logging in to your account at Hotcards.com and going to "My Profile".
You have the Right of Erasure of any data collected that pertains to you. You may request the erasure of any data collected that pertains to you by contacting Hotcards.com via email at support@Hotcards.com.
You have the Right to Restrict Processing of any data collected that pertains to you. You may request the the restriction of processing of any data collected that pertains to you by contacting Hotcards.com via email at support@Hotcards.com.
You have the Right of Portability to any data collected that pertains to you. You may exercise your right to the portability of any data collected that pertains to you by contacting Hotcards.com via email at support@Hotcards.com.
You have the Right to Object to any data collected that pertains to you. You may exercise your right to object to any data collected that pertains to you by contacting Hotcards.com via email at support@Hotcards.com.
In addition, if you are unable to exercise your rights by contacting us via email, or by logging into your account at Hotcards.com, you may exercise your rights by contacting us by telephone at 1-216-241-4040 and making a verbal request by speaking with a representative. In the case of a verbal request, your request will be documented via email and submitted for record keeping purposes to support@Hotcards.com.
Continued use of the services provided by Hotcards.com implies consent to keep and process data collected that pertains to you.
Hotcards.com will only process data shared with us which includes contact information, shipping details, payment information and artwork. This is information is not shared with any third party except for name and email maintained in Mail Chimp as our email providers, payment information that is submitted to Stripe for payment processing, and courier services (USPS, FedEx and UPS) for the delivery of orders.
There is no data expiry for contact information, shipping details and payment information. Artwork submitted for print however is kept for the purpose of reprints or reorder for at least 90 days before being deleted from our systems.
