[HotHelp] Delivery Not Received

If you or your client have not received a delivery, please start by logging into your account and verifying the shipping address on the order. Once you've confirmed that the address is correct, we suggest checking with household members (or encouraging your clients to do so) to see if the package was received on your behalf.

If the package is still missing, please email support@hotcards.com, Live Chat us, or call 1-216-241-4040 so we can investigate and resolve the issue as quickly as possible!