[HotHelp] How do I make changes to an Existing Order?

Because of our insanely quick turnaround speed, we start processing your order as soon as you have approved your proof and submitted your order. If you need to make changes to, or cancel an existing order that has already been submitted - you must speak directly to a member of our Customer Obsession Team.

If your order has not yet been plated or scheduled for production, we will be happy to make updates to your order! If plates have already been created, or any other production step has begun, then you are responsible for full payment. You may not email or leave a voicemail to cancel a submitted order.