[HotHelp] Refund Policy

If a refund is approved after review, it will be issued to the original payment method within 7-10 business days. Refund amounts may vary depending on the nature of the issue and the condition of the returned items. Please note that orders that are printed correctly and without manufacturing defects or errors created by Hotcards are not eligible for refunds. This includes products where artwork, spelling, or sizing errors were not corrected during the proofing stage. Additionally, shipping fees are non-refundable unless the return is due to a mistake on our part.

For damaged or defective items, please notify us within 5 business days. We will arrange for a reprint or a suitable replacement at no additional cost to you. Your satisfaction is our priority, and our Customer Obsession Team is here to address your concerns and ensure a positive outcome!