Making Changes to an Existing Order
Because of our insanely quick turnaround speed, we start processing your order as soon as you have approved your proof and submitted your order. If you need to make changes to or cancel an existing order that has already been submitted, you must speak directly to a member of our Customer Obsession Team. If your order has not yet been plated or scheduled for production, we will be happy to make updates to your order! If plates have already been created then you are responsible for full payment. You may not email or leave a voicemail to cancel a submitted order.
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MY HOTCARDS ORDERS
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PLACING AN ORDER
Everything and anything you could want to know about placing an order!
We need a design to print. Whether it’s your own press ready file or a custom piece created by the Hotcards design team, you choose! All designs should be submitted as high resolution files with proper bleed and margins.