Satisfaction Guarantee

We’re obsessed with our customers – and this is how we prove it.

Hotcards doesn’t just pay lip service to having “satisfied” customers – we actually ensure it! That’s why we offer a 100% satisfaction guarantee. If you are unhappy with your Hotcards order for any reason – we’re going to make it right.

Whether that means reprinting your order, discounting it, covering the shipping charges, or completely refunding you – Hotcards is obsessed with making sure you are 100% in love with your order!

Simply contact one of our incredible Customer Obsession Team members and describe your issue. From there, we’ll set out to fix it!

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