Keeping your order on schedule

At Hotcards, every delivery date comes with a guaranteed ship date. Here are a few important things you can do to help keep it on schedule:

Please respond promptly to calls or emails from us. Our artists will carefully review your design for art issues prior to print. Before we start your order, we will contact you if we find issues. Please be prepared to respond quickly, or your order could be delayed.

Changes to your order are possible, but may change the schedule. We want your order to be perfect. If you need a few extras or would like an adjustment to your design after you place your order, give us a call and we'll work with you to get it right.

SMS text messages When signing up for your Hotcards account, we asked for a phone number. If it was a cell, we may send you SMS text messages for urgent questions about your order. We will not charge to send text messages, but standard message rates and data charges from your carrier may apply. Check with your carrier if you have questions about your plan and costs. You can always ask us to stop too!

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